Data Scientist GenAI / Chatbot

Korte omschrijving

Functie omschrijving

As a Data Scientist (GenAI / Chatbot), you’re the person who truly understands what makes an AI assistant tick. You’ll be working where data science, engineering, and product strategy meet, all with the goal of making our chatbot systems feel smarter, more reliable, and genuinely helpful.

You won't be building foundation models from scratch; instead, you’ll be the detective uncovering why a chatbot isn’t hitting the mark. By analyzing its behavior and identifying where it stumbles, you’ll figure out exactly what context or structure it needs to thrive. You’ll stay at the forefront of the field, pressure-testing current solutions against cutting-edge methods to level up our retrieval, reasoning, tool-calling, and generative capabilities.

What You’ll Be Doing

• Diagnosing & Optimizing: Deep-dive into chatbot responses to find the high-impact fixes that really move the needle.
• Closing the Context Gap: Pinpoint exactly what information our agents are missing and how we can better feed it to them.
• Collaborative Strategy: Partner with product managers and engineers to set the bar for what "great performance" looks like.
• Human-Centric Design: Work closely with our use-case teams, listening to real-world feedback and turning those pain points into clever, technical solutions.
• Refining the Engine: Upgrade our retrieval mechanisms, clean up data structures, and streamline how we integrate new contextual sources.
• Building the Future: Design evaluation frameworks that let us experiment at speed, so we can innovate continuously.
• Actionable Insight: Translate high-level goals into clear, technical roadmaps that the team can build on.

Practical Details

• Duration: November 9, 2026 – May 31, 2027 (with the option to extend).
• Location: Utrecht.
• Employment Type: Please note that freelance (ZZP) applications are not permitted.
• Deadline: Submit your application by October 29, 2026, at 13:00.
• The Process: We want to get to know you! We start with a one-hour technical interview with two of our Data Scientists, followed by a 30-minute chat with the team manager to see how you'll fit into our team culture.

Functie Eisen

Bedrijfsprofiel

Sharing would be appricatied! Paylaşırsanız sevinirim! Do you want to work for our client in The Netherlands? Hollandada ICT alaninda calismak?

Let’s meet! Are you the person we’re looking for?

If you are, we are happy to receive your application including your motivation.

Growing a better world together: You'll already be aware that our client is a financial services provider for 7.1 million customers in 40 countries. But did you know that we aim to contribute to real change with our 'Growing a better world together' mission? We do so in countless ways, such as:

A third of all the food we purchase is thrown away. Together with Nature & Environment, we’re working to increase awareness among consumers of how to reduce food waste. As part of a project with Humanitas, we are helping people who are experiencing financial difficulties to get their household finances in order. Together with ‘Vluchtelingenwerk Nederland’ (the Dutch Council for Refugees), we are helping 1,500 refugees find a suitable job. Interested? Do you want to become the ideal version of yourself? We would love to help you fuel and invest in your career and ambitions in an environment where you keep learning every day. We give you the space to innovate and initiate. In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional.

Our client is a financial service provider for 7.1 million customers in 40 countries, you know already. Our Red Team works for all the locations of our client in all these countries. Do you also know that we are working together on a better world? We do this in 101 ways like for example our knowledge and experience of Ethical Hacking and Red Teaming sharing with other organizations and "hackers". That belongs to us at ' growing a better world together '

Arbeidsvoorwaarden

Working conditions: This job role offers a balanced split between operational (run) and project (build) work, with a distribution of 75% operational and 25% project-related tasks. To minimize the impact on business operations, some changes may be scheduled outside of regular business hours. 

Do you want this too? Do you aspire to be the best version of yourself? We are delighted to support your development and invest in an environment where continuous learning is encouraged. We provide you with the freedom to innovate and take initiative. By offering numerous growth opportunities, we help you exceed your own expectations and excel in your work, enabling you to grow both personally and professionally.

Moreover, you can expect the following benefits based on a 36 or 40-hour working week:

• An Employee Benefit Budget equivalent to 10% of your monthly income, which you can use according to your preferences. This budget allows you to purchase additional holiday days or make additional contributions to your pension.
• Flexible working hours and the possibility of location-independent work, depending on the team's planning.
• 100% reimbursement of commuting costs if you travel using public transportation. If you commute by car or motorcycle, you can opt for a commuting allowance.
• A pension scheme with a contribution rate of only 5% from your side.

Let's get to know each other.

Are you the person we are looking for? The new colleague who wants to strengthen our client's team and make a difference for yourself, our customers, and society? We would love to receive your application for this vacancy.

Please note: Even if you don't meet all the criteria mentioned in the profile, but you believe you can fulfill the role effectively, we encourage you to apply. We invest in your growth and development.

Responses to applications are handled in accordance with our vacancy management process.

If you have any questions about the application process, ww will be happy to assist you via email (info@if-solutions.nl) office +31 10 210 87 90 or through the provided application link.

Screening is a standard part of the application process. We assess candidates based on the screening procedures followed by our client to ensure that new employees are reliable and suitable for their roles.

For this vacancy, an individual assessment and skills testing may be included as part of the application process.

We believe that everyone is unique, and it is precisely these differences that help us become an even better bank. That's why we are curious to know more about you.