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DevOps & AI Engineer: Shaping the Future of Customer Service at Rabobank
Are you passionate about the intersection of data quality and conversational AI? At Rabobank in Utrecht, we’re on a mission to redefine how customers interact with financial services, and we’re looking for a talented AI Engineer to help us build the next generation of GenAI assistants.
About the Role
We believe that the future of banking lies in AI agents that provide personalized, accurate, and reliable support. To make this happen, we need to bridge the gap between complex enterprise data and seamless AI interactions. You will be a key player in our Conversational AI team, ensuring our assistants aren't just smart, but truly grounded and trustworthy.
You’ll work in a hybrid setup where we prioritize collaboration and team spirit. While we coordinate our work-from-home schedule throughout the week, we gather every Monday in our Utrecht office to brainstorm, innovate, and enjoy the collaborative energy of our Digital & Customer Interaction Tribe.
What You’ll Be Doing
- Data Stewardship: You’ll work within a scrum team to curate, structure, and validate enterprise data, turning it into the high-quality fuel our AI models need.
- Pipeline Engineering: You’ll build and maintain robust Databricks pipelines to process both structured and unstructured data.
- Rigorous Testing: You’ll implement evaluation frameworks—from simple single-turn checks to complex, agentic scenarios—to ensure our bots are ready for prime time.
- Infrastructure Ownership: Using Azure Bicep and CI/CD pipelines, you’ll manage cloud infrastructure with a "you build it, you run it" mentality.
- Continuous Improvement: By analyzing evaluation results, you’ll identify areas to refine knowledge, retrieval strategies, and prompt engineering.
Practical Details
- Duration: Starting as soon as possible through August 31, 2027 (with an option to extend).
- Location: Utrecht (Hybrid).
- Note: We are looking for 1 FTE. Please note that this role is not open to ZZP (freelance) candidates.
- Application Requirements: Please ensure your motivation clearly highlights how your experience aligns with our needs. Be sure to mention any planned vacations, and if you have a history with Rabobank, include an internal reference (name and job title of your previous lead).
We move fast—we may close the vacancy early if we find the right match, so we look forward to receiving your application by November 13, 2026, at 10:00.
Functie Eisen
Your Talent & Skillset
We aren't just looking for a coder; we’re looking for a problem-solver who takes pride in the reliability of their systems.
- The Tech Stack: You are highly proficient in Python and comfortable with the Azure ecosystem, Databricks, and Infrastructure as Code (Bicep).
- The AI Mindset: You understand the nuances of RAG applications, Agentic AI, and Context Engineering.
- The Soft Skills: You are a proactive communicator with a sharp, critical eye and a genuine passion for creating human-centric digital experiences.
- Education: You hold a relevant degree (HBO/University) and are fluent in both English and Dutch.
Bedrijfsprofiel
Sharing would be appricatied! Paylaşırsanız sevinirim! Do you want to work for our client in The Netherlands? Hollandada ICT alaninda calismak?
Let’s meet! Are you the person we’re looking for?
If you are, we are happy to receive your application including your motivation.
Growing a better world together: You'll already be aware that our client is a financial services provider for 7.1 million customers in 40 countries. But did you know that we aim to contribute to real change with our 'Growing a better world together' mission? We do so in countless ways, such as:
A third of all the food we purchase is thrown away. Together with Nature & Environment, we’re working to increase awareness among consumers of how to reduce food waste. As part of a project with Humanitas, we are helping people who are experiencing financial difficulties to get their household finances in order. Together with ‘Vluchtelingenwerk Nederland’ (the Dutch Council for Refugees), we are helping 1,500 refugees find a suitable job. Interested? Do you want to become the ideal version of yourself? We would love to help you fuel and invest in your career and ambitions in an environment where you keep learning every day. We give you the space to innovate and initiate. In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional.
Our client is a financial service provider for 7.1 million customers in 40 countries, you know already. Our Red Team works for all the locations of our client in all these countries. Do you also know that we are working together on a better world? We do this in 101 ways like for example our knowledge and experience of Ethical Hacking and Red Teaming sharing with other organizations and "hackers". That belongs to us at ' growing a better world together '
Arbeidsvoorwaarden
Working conditions: This job role offers a balanced split between operational (run) and project (build) work, with a distribution of 75% operational and 25% project-related tasks. To minimize the impact on business operations, some changes may be scheduled outside of regular business hours.
Do you want this too? Do you aspire to be the best version of yourself? We are delighted to support your development and invest in an environment where continuous learning is encouraged. We provide you with the freedom to innovate and take initiative. By offering numerous growth opportunities, we help you exceed your own expectations and excel in your work, enabling you to grow both personally and professionally.
Moreover, you can expect the following benefits based on a 36 or 40-hour working week:
- An Employee Benefit Budget equivalent to 10% of your monthly income, which you can use according to your preferences. This budget allows you to purchase additional holiday days or make additional contributions to your pension.
- Flexible working hours and the possibility of location-independent work, depending on the team's planning.
- 100% reimbursement of commuting costs if you travel using public transportation. If you commute by car or motorcycle, you can opt for a commuting allowance.
- A pension scheme with a contribution rate of only 5% from your side.
Let's get to know each other.
Are you the person we are looking for? The new colleague who wants to strengthen our client's team and make a difference for yourself, our customers, and society? We would love to receive your application for this vacancy.
Please note: Even if you don't meet all the criteria mentioned in the profile, but you believe you can fulfill the role effectively, we encourage you to apply. We invest in your growth and development.
Responses to applications are handled in accordance with our vacancy management process.
If you have any questions about the application process, ww will be happy to assist you via email (info@if-solutions.nl) office +31 10 210 87 90 or through the provided application link.
Screening is a standard part of the application process. We assess candidates based on the screening procedures followed by our client to ensure that new employees are reliable and suitable for their roles.
For this vacancy, an individual assessment and skills testing may be included as part of the application process.
We believe that everyone is unique, and it is precisely these differences that help us become an even better bank. That's why we are curious to know more about you.