Join Us as a Designer!

Are you the designer with a passion for creating impactful customer experiences and a love for solving complex problems? Is it you who bridges the worlds of design and business?

Your Role

As a Designer, you, together with your team, will play a crucial role in shaping journeys that support our Retail NL customers in their financial decisions. With themes ranging from turning 18, to living together and bereavement, and from onboarding new private and business banking customers to financial independence, the scope is broad. One thing stands out, though; we help ensure our customers are supported in all life events, from orientation to aftercare.

Your Drive

You understand complex challenges and know how to convince and manage your senior level stakeholders. You are a strong collaborator, a structured strategic thinker, and a creator of pixel-perfect designs. You champion design and the value it can add to the organization and thus help advance the discipline. You explore and develop innovative ideas that give direction to our products and services. You bring out the best in your teammates by role modeling. Throughout this process, the overall journey is your starting point. The business and the end-user play a central role, and you continuously validate your work by looking through their eyes. You keep up to speed with developments and challenges within the financial sector and design, and you like to investigate new technologies.

The Big Picture

You will become part of the Design Chapter that serves the entire organization. Our way of working is collaborative. Once you join as a designer, we’ll be a team of around 100 designers with a wide variety of skills and knowledge. Bringing together people's differences is what makes us an even better bank. So, we are very curious about what you can bring to our team at the Chapter Design.

We are an ambitious team, with a brand new internal design studio, that is building an incomparable design culture within one of the biggest banks in the Netherlands. Are you the designer that has the expertise to bring employee journeys to the next level?

Together Towards Success

We achieve more together than alone.

About Us

We are a Dutch bank that operates in 38 countries for over 9,500,000 customers. Together with these customers, our members, and partners, we stand side by side to create a world in which everyone has access to enough healthy food. In the Netherlands, we work to create a country in which people are happy with how they live, work, and do business.

Details of the Role

This role is a temporary position, replacing a colleague on maternity leave.

• Duration: 15-09-2025 - 31 March 2026 with the option for extension
• Location: Utrecht
• ZZP: Not allowed
• Application Deadline: 17-09-2025 15:00

You and Your Talent

You bring extensive design expertise with a focus on UX-UI design, backed by a minimum of 5-8 years in the industry.

You confidently take responsibility and ownership of large, complex design projects, skillfully translating complex problems into simple and intuitive solutions.

You easily navigate stakeholder relationships on a strategic level while working on pixel-perfect designs for the future.

You conveniently maneuver through large organizations and understand how to garner support for your ideas and concepts.

You have know-how of design tools like Figma, along with a strong background in ideation, journey mapping, and design research methods.

You possess knowledge of both the Dutch and English languages in both speech and writing.

Keep up the great work! Your skills are impressive and you have so much to offer!

Sharing would be appricatied! Paylaşırsanız sevinirim! Do you want to work for our client in The Netherlands? Hollandada ICT alaninda calismak?

Let’s meet! Are you the person we’re looking for?

If you are, we are happy to receive your application including your motivation.

Growing a better world together: You'll already be aware that our client is a financial services provider for 7.1 million customers in 40 countries. But did you know that we aim to contribute to real change with our 'Growing a better world together' mission? We do so in countless ways, such as:

A third of all the food we purchase is thrown away. Together with Nature & Environment, we’re working to increase awareness among consumers of how to reduce food waste. As part of a project with Humanitas, we are helping people who are experiencing financial difficulties to get their household finances in order. Together with ‘Vluchtelingenwerk Nederland’ (the Dutch Council for Refugees), we are helping 1,500 refugees find a suitable job. Interested? Do you want to become the ideal version of yourself? We would love to help you fuel and invest in your career and ambitions in an environment where you keep learning every day. We give you the space to innovate and initiate. In this way, we offer you numerous opportunities to grow and help you exceed your expectations, to do the right thing exceptionally well, and to therefore grow as a professional.

Our client is a financial service provider for 7.1 million customers in 40 countries, you know already. Our Red Team works for all the locations of our client in all these countries. Do you also know that we are working together on a better world? We do this in 101 ways like for example our knowledge and experience of Ethical Hacking and Red Teaming sharing with other organizations and "hackers". That belongs to us at ' growing a better world together '

Working conditions: This job role offers a balanced split between operational (run) and project (build) work, with a distribution of 75% operational and 25% project-related tasks. To minimize the impact on business operations, some changes may be scheduled outside of regular business hours.

Do you want this too? Do you aspire to be the best version of yourself? We are delighted to support your development and invest in an environment where continuous learning is encouraged. We provide you with the freedom to innovate and take initiative. By offering numerous growth opportunities, we help you exceed your own expectations and excel in your work, enabling you to grow both personally and professionally.

Moreover, you can expect the following benefits based on a 36 or 40-hour working week:

• An Employee Benefit Budget equivalent to 10% of your monthly income, which you can use according to your preferences. This budget allows you to purchase additional holiday days or make additional contributions to your pension.
• Flexible working hours and the possibility of location-independent work, depending on the team's planning.
• 100% reimbursement of commuting costs if you travel using public transportation. If you commute by car or motorcycle, you can opt for a commuting allowance.
• A pension scheme with a contribution rate of only 5% from your side.

Let's get to know each other.

Are you the person we are looking for? The new colleague who wants to strengthen our client's team and make a difference for yourself, our customers, and society? We would love to receive your application for this vacancy.

Please note: Even if you don't meet all the criteria mentioned in the profile, but you believe you can fulfill the role effectively, we encourage you to apply. We invest in your growth and development.

Responses to applications are handled in accordance with our vacancy management process.

If you have any questions about the application process, ww will be happy to assist you via email (info@if-solutions.nl) office +31 10 210 87 90 or through the provided application link.

Screening is a standard part of the application process. We assess candidates based on the screening procedures followed by our client to ensure that new employees are reliable and suitable for their roles.

For this vacancy, an individual assessment and skills testing may be included as part of the application process.

We believe that everyone is unique, and it is precisely these differences that help us become an even better bank. That's why we are curious to know more about you.